The future of work is distributed, but many employers are still slow on the uptake. Whatever the resistance, companies need to be able to respond and adapt to new ideas in order to stay relevant and attractive – to employees and their customers.
At Memory, we wouldn’t be where we are today without our remote model. We know it works and encourage every business to offer some form of it. In case you’re wondering how to start that conversation, this article’s for you – it outlines exactly how to go about asking your boss to work remotely.
It’s clear that remote work isn’t just a passing fad; according to one recent US study, 66% of companies now offer it and 16% are fully remote. A new generation seeking flexibility, choice and autonomy is entering the workforce – and they increasingly expect remote work opportunities.
In the interests of securing and retaining the best talent, your boss should be open to the remote conversation. While you and your colleagues may have to raise it, it shouldn’t come as a complete surprise. Ultimately, if they completely dismiss your request or shut the topic down, they’re not likely to be someone you’ll enjoy working for long-term…
Misunderstanding and stubborn habit lie at the heart of resistance to remote work.
Some objections are cultural: many employers – and established employees – have an entrenched “visibility” mentality that posits people only work when there is someone to oversee them. It’s the kind of attitude that has made “working from home” a synonym for “slacking off”.
Others are structural: your boss may fear the effect remote work will have on collaboration, believing physical presence and “bums on seats” is a prerequisite for a thriving, productive workplace. Some may also believe remote work takes a lot of effort to set up, involving expensive new software and lots of restructuring (spoiler: it doesn’t have to).
Being able to recognize and neutralize these fears is essential when asking your boss to work remotely. You need to demonstrate you have thought carefully about your request, and considered how it will fit in with the rest of your team and culture.
While you don’t have to cover every detail in your first conversation, here’s a loose framework for how to successfully ask your boss to work remotely.
Explaining your motivation is essential when making any request. It lends weight to your case by making it personal and helps your listener consider your unique set-up.
Really think about what you want to get out of remote working. Is it about cutting out your draining commute? Having access to a quiet, focused space for productive deep work? Breaking up the monotony of your routine? Correcting your work-life balance to spend more time with your family? Being able to better manage your mental health?
Data is great here – use as many examples you can to illustrate your points. Cataloguing workplace distractions, tracking the time it takes you to complete tasks in different environments, or just putting commuting time in perspective are great places to start.
Then clearly explain how remote work would help:
- How would it improve your productivity?
- Could you start working earlier?
- How would you be more focused?
- Would it improve the quality of your work?
- How would you do your job better?
Of course, remote work isn’t just about you – and it can actually create inequality and resentment if implemented one-sidedly. You need help your boss see how the arrangement is good for everyone in the long-term.
There is no shortage of impressive remote work stats to help your case along here. Here are just a few to get you started:
- Remote workers are more productive, more engaged and more satisfied
- People who work remotely feel more valued at work – an essential factor for retention
- Remote work reduces absenteeism, since remote workers take fewer breaks and sick days
- Flexible working supports the physical and mental health of employees
- It offers a greener working model
- Companies can access a wider (potentially global) talent pool
- Remote work reduces costs for employees and businesses
- It makes employers more attractive, being prioritized over pay rises
To make these benefits really hit home, it’s worth doing a little extra research specific to your industry. Check job websites to see how many employers in your field offer remote work opportunities. Better yet, see if your employer’s direct competitors offer them! Ultimately, to attract and retain the best talent, your company will need to offer similar privileges.
Send this to your boss: how flexible working benefits companies
Once you’ve covered the why, you need to detail the what. That means showing you have thought through potential complications and have a simple practical plan for how remote work will for you.
First, cover practicalities:
- What day(s) you want to work remotely
- When you will be available (remote working hours)
- Where you will work (e.g. a home office, a shared workspace, a library)
- What you need to facilitate that (high-speed internet, secure VPN connection, home office equipment)
Then, provide a structure for overcoming a few common remote challenges:
- How you will communicate and check-in with colleagues
- How you will keep your progress visible
- How your boss will know what you’ve achieved
- What remote work “success” will look like
A huge part of making remote work work comes down to your tools. Unwittingly, most companies already use virtual office tools without realizing it – like Dropbox, the G-suite, Slack, Skype, Zoom and Airtable. If you use cloud-based web tools to do most of your work, your company is already half-way there. To make things crystal clear, outline what tools you will use for what. A few things to consider include:
- Collaboration – this completely comes down to your role. Chances are, you are already using remote-friendly web tools to facilitate team feedback, review and group work.
- Communication – Slack for quick updates and check-ins; Zoom for group meetings and one-to-ones; email for clients.
- Knowledge sharing – Dropbox for sharing assets, documents and files; Basecamp for big announcements and learnings.
- Work progress – Todoist or Jira.
- Workload, hours and activity – the automatic time tracker Timely.
While your boss will likely want to set toolkits and vet any new apps, showing that have considered potential barriers and found software solutions to overcome them lightens that burden. It may even bring their attention to new possibilities they hadn’t considered before.
Send this to your boss: what tools do you need to set up a remote team?
Visibility is a huge stumbling block for managers when it comes to remote work. Even if your boss is sympathetic to your request, they need hard evidence to show it’s working to justify remote policies to their superiors. In terms of providing the right support and management, they also need a way to monitor your performance while you’re outside the office.
Workload, workflow, overtime, tasks and activities, productive focus, efficiency – all of these aspects of employee management can be easily gauged for remote workers. It just requires you to establish your performance benchmarks (or KPIs) with your boss and get the right tool to share that information openly and effortlessly.
As a 50:50 remote/in-house company, we’ve been dealing with remote performance management for a while – and we’re unashamed in using our own automatic tracking tool Timely for the job. We’ve fed our first-hand remote experience into creating a tool that helps managers and employees stay connected without invading anyone’s privacy. Being automatic, everyone can focus fully on their work – leaving Timely to gather and visualize individual performance data.
It’s hard to argue with a well-researched, empirical argument. Showing how you will measure your remote performance – and suggesting a solution to give your boss full visibility over it – offers exactly that.
To ease your boss into the idea, and give yourself room to adapt, suggest trialling remote work. That could mean only working remotely for one or two days a week, or trying out trialling a full-on remote set-up for just a couple of weeks. It provides you both with a safety net – softening a dramatic change into a palatable, manageable one.
Once you’re nearing the end of your trial, have a conversation on what’s working and what’s not. Review the performance benchmarks you agreed upon to consider how its impacted the way you work. Actually reflect on whether it’s right for you, and whether there were any unexpected drawbacks that might make it unsuitable longer-term.
Understand: despite the overwhelmingly positive PR, remote work is not without its problems. If you’re certain it’s still what you want, use your trial experience to create the right remote plan for you and your team for the future.
- Come prepared to lead the meeting
- Research remote work in your industry and among company competitors
- Track your performance before going remote to measure its impact on your work
- Understand the tools needed to support remote work
- Consider what remote work “success” will actually look like for you