Steris - Case Study

Steris Case Study

STERIS is a global leader in products and services that support patient care, focusing on infection prevention, sterilization, and safety:

Healthcare: Sterilizing surgical instruments and medical equipment to maintain hygiene standards in hospitals and clinics.
Pharmaceuticals: Providing sterilization solutions for pharmaceutical products and manufacturing environments.
Food Safety: Ensuring everyday household items, fruits, and vegetables are free from contaminants.

Their innovative technology includes mobile units capable of delivering on-site sterilization services, making them a reliable partner in critical situations. STERIS' commitment to excellence and high standards has earned them a trusted reputation worldwide, continually setting them apart in the industry.

"Timely is really helped us bring more value to our time getting projects in and out quicker because now we can focus on them."

Mike,
Senior Endpoint Engineer

"I would say we've probably had probably about a 10% increase in our value time."

Mike Elliot

Senior Endpoint Engineer

"Customer service with Timely is great"

Mike Elliot

Senior Endpoint Engineer

The Challenge with Time Tracking

STERIS struggled with a manual, Excel-based time tracking system that was error-prone, time-consuming, and inaccurate. Team members underestimated the time spent on various tasks, leading to incomplete and unreliable data.

The dynamic nature of STERIS’ work environment made time management complex. Evolving roles and competing priorities made it difficult to track and allocate time effectively. Critical projects often competed with unexpected support tasks, resulting in a misallocation of resources and effort.

Small tasks were often missed, and the lack of precise data made it challenging for STERIS to identify inefficiencies and optimize their workflow.

STERIS needed a tool that not only has automatic time tracking, but also provides accurate detailed insights to enable better decision-making and resource management.

The Solution

STERIS adopted Timely, transitioning from a manual, error-prone system to an automated one. Timely's seamless integration and intuitive interface allowed employees to focus on their tasks without constant interruptions. It accurately captured all activities, and eliminated the inaccuracies of manual entry.

Timely’s Reports helped STERIS reveal unmatched data insights and highlight areas for improvement.

STERIS can now identify non-essential tasks and prioritize high-value activities, enabling better decision-making and resource management.

The support from Timely’s team during the implementation phase was exceptional, addressing any concerns and facilitating a hassle-free adoption.

STERIS has been able to optimize their workflow, focus on strategic goals, and ultimately improve overall performance.

In short, Timely has transformed STERIS’ approach to time management, delivering precise data and valuable insights that enabled better resource allocation and enhanced productivity.

The Result

Implementing Timely brought substantial benefits to STERIS, greatly improving their time management and overall productivity. STERIS gained a clear picture of how time was allocated, allowing them to identify inefficiencies and focus on high-value tasks. This shift led to a 10% increase in value-add time for their direct team.

Timely made it easier to prioritize projects and manage resources effectively. This clarity helped STERIS streamline their workflows, ensuring that critical tasks received the attention they needed.

Administrative overhead was significantly reduced. Tasks that once required hours of manual entry were now completed in minutes. This efficiency gain freed up valuable time for more important work, enhancing overall productivity across the board.

STERIS employees adopted Timely quickly, thanks to strong privacy protections and the ability to turn off tracking after work.

Timely has proven to be an essential tool for STERIS, delivering precise insights and significant improvements in productivity and efficiency, making their time management process more effective and streamlined.

"Timely is really helped us bring more value to our time getting projects in and out quicker because now we can focus on them."

Mike Elliot

Senior Endpoint Engineer

"We started presenting data to other teams within IT and they saw value in it as well. So I think we have 150 licenses now."

Mike Elliot

Senior Endpoint Engineer

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